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Looking for a new remote career path in sales? Learn more about what remote closing is and how to become a remote closing agent.
Although the concept of remote closing was initially applied only to real estate transactions, after the pandemic spurred a massive shift toward digital and remote work, it gained popularity and took on a broader meaning. Today, remote closings refer to any deal negotiated and closed online.
Unlike traditional closings that require physical presence for signatures, documentation, and rapport-building, remote closings eliminate the need for physical presence and rely on digital solutions. Companies like Berry Virtual have been instrumental in advancing these technologies, making remote closing more accessible and efficient.
In this article, we’ll dive deeper into what remote closing is in the post-pandemic business environment, what a remote worker operating in this area does, and how to become a remote closer. We’ll tell you all about the skills and qualities you should possess to leverage it as a career and become successful. The entire process is now conducted virtually, replacing traditional in-person steps with digital solutions.
What Is Remote Closing?
Remote closing is a sales process where a sales professional secures deals without being physically present. Often called “high-ticket” or “inbound” closing, it’s used for high-value sales like homes or products where customers have shown interest.
The remote closing process includes lead generation, qualification, presentation, objection handling, and closing. The goal is to persuade potential customers by highlighting benefits and addressing concerns.
Salespeople use digital communication tools like Google Meet and Zoom for meetings, presentations, demos, and negotiations worldwide. Video conferencing and video calls are key for virtual meetings, document review, and building trust.
They also use digital tools to sign closing documents, such as e-signature tools (e.g., DocuSign) and digital notary tools for authentication. The signing process involves electronic signatures, video conferencing for identity checks, and remote notarization for secure real estate transactions.
This method offers a convenient, personalized experience, saving time and travel costs, requiring only a reliable internet connection.
Note that not all remote closings can be fully virtual if notarization is needed. In the US, rules vary by state. Currently, 43 states have enacted Remote Online Notarization (RON) laws allowing remote notarization without physical presence.
What Is the Job of a Remote Closer?
The job of a remote closer is to persuade potential customers to purchase a product or service through one-on-one calls. A remote closer's job is to use their sales skills to negotiate deals and close deals with potential clients remotely. They are responsible for “closing” sales by answering questions, handling objections, and convincing potential customers to make a purchase.
Remote closers typically work closely with appointment setters, who identify potential customers who have shown interest in the product or service. The appointment setters then set up calls between the remote closer and the warm prospects to present and discuss the offer in more detail.
What Is The Salary of a Remote Closer?
Remote closers are paid a commission for every sale they make, either as a percentage of the sale price or a flat fee, which can vary greatly depending on the industry and the company they work for. According to ZipRecruiter, the average salary for a remote closer in the US is around $6,508 per month or $78,097 per year.
Remote closer roles can also be outsourced to nearshore locations like Latin America (LatAm), where labor costs may be lower. This can provide companies access to a larger pool of talent and lower overhead costs while allowing them to expand their sales reach to new markets.
How To Become a Remote Closer?
Gain experience
To get hired as a remote closer, experience is essential. Start as an appointment setter or in an entry-level sales position to learn the sales process and build key skills. Related fields like customer service or marketing also develop valuable communication and problem-solving abilities.
Building a strong network helps generate leads and find opportunities. Join online sales groups and attend virtual conferences to connect with peers and grow professionally.
Interviews often cover sales techniques, objection handling, and customer relationship management. For preparation, see our previous article.
Learn sales techniques
Understanding sales and closing strategies is vital. Formal education helps but isn’t required.
Top ways to learn sales techniques:
- Enroll in programs. Courses like the Remote Closing Academy teach fundamentals, including cold calling and closing techniques.
- Read books. Classics like How to Win Friends and Influence People and Spin Selling offer valuable insights.
- Follow experts. Sales blogs, podcasts, and YouTube channels keep you updated on best practices.
Also, grasp the sales pipeline to track and manage deals effectively.
Look for the right offer
Having the right offer to sell is the key to determining your success in remote closing. This means looking for products and services that solve a common problem or pain point and offer a clear benefit or advantage over the competition.
Research proof of the product's success. This can include case studies, testimonials (getting video testimonials from customers increases the chance of selling the product), or sales data to determine whether the product is a good fit for your skills and experience and ensure that you're spending your time and energy on something that actually sells.
In addition to evaluating the offer itself, ensure that the business you're going to work for already has an inbound lead flow; this will make it easier for you to connect with interested prospects and close sales. A steady stream of inbound leads can also result in a consistent flow of commissions and income.
Improve your craft
To be a successful remote closer, it’s also crucial to continually improve and hone your craft. This is because most remote closing positions require a certain level of key performance indicators (KPIs) to be met to stay in the role. Leveraging essential tools, such as CRM software and messaging platforms, can significantly enhance client interactions, streamline communication, and boost your overall performance in remote sales.
Here are three top ways to improve your remote closing skills:
- Participate in sales and public speaking training. Training programs, webinars, or online courses can teach you how to communicate your value proposition effectively and articulate counterarguments to customers’ objections, making you more effective in your role.
- Do mock calls and role-plays. Practice makes perfect, and the same is true for remote closing. Mock calls and role-plays with colleagues or friends can help you refine your sales pitch and communication skills and prepare for different scenarios, making you better equipped to handle real-life situations.
- Find a mentor. A mentor can provide valuable feedback and guidance, share their experiences and insights, and help you navigate challenges and roadblocks that you may encounter in your role. They can also help you set goals and develop a plan for continuous improvement.
What Are the Qualities of a Successful Remote Closer?
There are many qualities a remote closer should possess. Below, we list the essential ones:
- Critical thinking. Being able to quickly analyze or anticipate the customer's needs and respond to objections effectively can help you tailor your sales pitch to them and make it more effective and persuasive.
- Emotional intelligence. Being able to quickly read and understand your client's emotions and pick up on verbal and non-verbal cues are essential skills in the remote closing industry. They can help you build a stronger rapport with your clients and better tailor your message to their specific needs, which is critical to building trust and closing the sale.
- Goal-oriented. By knowing how to set clear goals and working toward them consistently, you can build more resilience that will help you stay focused and motivated even when faced with challenges or setbacks.
Take the Leap and Start Your Remote Closing Career Today!
With technology advancements and remote work becoming the rule rather than the exception, the need for skilled professionals who can successfully perform remote closings is increasing at a skyrocketing speed.
This presents a lucrative opportunity for individuals to work from anywhere, eliminate commuting costs, and turn their remote job into a rewarding career. We hope this article has shed more light on what remote closing is and provided everything you need to take the leap.
If you're a US company looking to scale your team with remote workers, Near can help you find top talent from LatAm. We help US companies save on salary costs by hiring experienced professionals at lower rates than US-based workers. Check out our Salary Guide: US vs. LatAm to see how much you could save.
Frequently Asked Questions (FAQ) about Remote Closing
What is remote closing?
Remote closing is a sales process where deals and transactions are finalized without the need for physical presence. It involves using digital platforms and communication tools like video conferencing to connect with clients and close sales remotely.
What skills do I need to become a successful remote closer?
Key skills include strong communication, sales techniques, critical thinking, emotional intelligence, goal orientation, and proficiency with digital tools such as video conferencing platforms and customer relationship management (CRM) software.
Do I need prior sales experience to become a remote closer?
While not always mandatory, most employers prefer candidates with some sales experience. Starting in entry-level sales positions or appointment setting roles can help you build the necessary skills and experience.
How do remote closers communicate with potential clients?
Remote closers use digital communication tools such as video calls, phone calls, email, and messaging platforms to conduct sales presentations, handle objections, and maintain strong relationships with clients.
What tools are commonly used in remote closing?
Common tools include video conferencing platforms (e.g., Zoom, Google Meet), e-signature software (e.g., DocuSign), customer relationship management (CRM) systems, and internal communication tools to coordinate with the sales team.
Is a stable internet connection necessary for remote closing?
Yes, a stable internet connection is essential to ensure seamless video calls, timely communication, and efficient document signing during the remote closing process.
Are remote closing jobs available in industries other than real estate?
Absolutely. Remote closing is used in various industries including technology, healthcare, financial services, and more, wherever high-value sales can be conducted remotely.
Can all remote closings be done fully online?
Not all remote closings can be completed entirely online due to legal requirements like notarization. However, many states have enacted Remote Online Notarization (RON) laws to facilitate fully virtual closings.
How can I improve my chances of becoming a remote closer?
Gain relevant sales experience, learn effective closing strategies, build a professional network by joining online sales groups, and continuously hone your skills through training, mock calls, and mentorship.
